Sales Policy

Effective Date: January 4, 2025
Business Address: 1560 Old 34 Hwy, Mount Pleasant, Iowa (IA), 52641
Contact Information:

Introduction

At Nexasopic.com, we are dedicated to providing a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions that govern all purchases made on our website. By placing an order, you agree to the terms stated below.

Ordering Process

  1. Placing an Order

    • Orders can be placed 24/7 via our website.
    • Ensure all order details, including product selection, quantities, and shipping address, are accurate before confirming your order.

  2. Order Confirmation

    • Once your order is placed, you will receive an email confirmation with order details.
    • If you do not receive a confirmation, contact us at info@nexasopic.com.

  3. Order Modifications or Cancellations

    • Modifications or cancellations must be requested within 24 hours of placing the order.

Pricing and Promotions

  1. Pricing

    • All prices on Nexasopic.com are in USD and subject to applicable taxes and fees.
    • Prices are subject to change without prior notice, but changes will not affect confirmed orders.

  2. Promotions and Discounts

    • Promotions, discounts, and coupon codes are valid only during the specified period.
    • Discounts cannot be combined unless explicitly stated.

Shipping and Delivery

  1. Shipping Methods

    • We offer standard and expedited shipping options to meet your needs.
    • Shipping costs are calculated at checkout based on your location and order size.

  2. Delivery Timeframes

    • Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days.
    • Delivery times may vary due to unforeseen circumstances.

  3. Order Tracking

    • Once your order is shipped, a tracking number will be provided for real-time updates.

Payment Terms

  1. Accepted Payment Methods

    • We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

  2. Payment Security

    • All payments are processed securely through encrypted gateways.

  3. Payment Issues

    • If your payment is declined, ensure that your details are correct or contact your bank for assistance.

Returns and Refunds

For information on returns and refunds, refer to our Refund and Returns Policy available here.

Product Availability

  1. Stock Limitations

    • All products are subject to availability.
    • If an item is out of stock, we will notify you promptly and provide an alternative or refund.

  2. Seasonal Products

    • Certain items, such as limited-edition chocolates, may only be available during specific seasons.

Customer Support

If you have questions about your order, payment, or shipping, our support team is here to help. Reach out to us:

Policy Updates

We reserve the right to update this Sales Policy as necessary. Changes will be posted on this page with the revised effective date.

Thank you for choosing Nexasopic.com for your chocolate needs. We look forward to serving you with premium products and exceptional service!